Analyst report Gartner Predicts 2020: Digital Workplace Applications Led by the New Work Nucleus

The modern workplace is constantly evolving — it’s hard to know which innovations will create the next big shift in how we work. Now, with so many business applications living in the cloud, change is happening faster than ever before.

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Luckily, Gartner has done the research to help businesses stay on top of the emerging trends that will likely shape tomorrow’s workforce. Per our view, among the top trends to look for are:

  • A shift toward nomadic, “anywhere, anytime” work
  • Employee preference for virtual meetings over in-person meetings
  • “Everyday AI”, where AI becomes more critical, but less noticeable
  • Deeper analysis of employee work patterns thanks to SaaS knowledge graphs

Gartner New Work Nucleus Report

"The value of these advances in technology is not in replacing employees, but in augmenting them — making them more productive and more engaged."

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"By 2022, one in five workers doing non-routine tasks will rely on AI to do their jobs."

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"By 2023, fewer than one-third of digital workers will select the corporate office as their preferred place to work."

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"By 2024, 80% of newly created documents and correspondence will contain recycled content and content inserted through autocompletion."

Who is this report for?

This report is especially relevant for CIOs and CTOs who want to understand the technologies that will be shaping tomorrow’s workplace. Download the full report to see Gartner’s predictions and start future-proofing your workplace.

Remote-work, collaboration and AI

What will I learn?

Discover how remote work, collaboration and AI technologies will affect the future of work. From changes in physical office spaces to changes in the way we interact with AI, Gartner’s latest research breaks down a number of trends every IT leader should be aware of.

Get the report

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About Gartner

For more than 35 years, Gartner has been the leader in information technology research and advice. Gartner analysts provide actionable insight that business leaders rely on to make important decisions.

Disclaimers:
Gartner, Predicts 2020: Digital Workplace Applications Led by the New Work Nucleus, Lane Severson, Matt Cain, Craig Roth, Christopher Trueman, Carol Rozwell, Rashmi Choudhary, Stephen Emmott, Adam Preset, Michael Woodbridge, 6 December 2019

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