Client story 4,900% User Growth Through Procurement Innovation
CLIENT STORY
Revolutionising Procurement: 4,900% User Growth with Scalable Innovation
Client
Our client, a leading UK-based provider of procurement services, connects public sector organisations—such as city councils, fire departments, and police departments - with a diverse range of suppliers. Their platform is designed to manage contracts, budgets, and payments across project lifecycles.
Industry: Procurement services
Challenge
To support its growing network of public sector organisations, the client’s procurement platform needed to evolve and address several critical challenges.
Outcomes
Amdaris, an Insight company became the client’s trusted partner, supporting platform development, security improvements, and scalability. The collaboration resulted in a 4,900% increase in users, with the platform growing from 50 users in 2022 to nearly 2,500 by the end of 2024.
Amdaris, an Insight company provided expertise, scalability, and security, ensuring the platform’s growth and reliability.
With deep technical knowledge, a future-proof system, and ISO 27001-compliant security, Amdaris, an Insight company remained a trusted partner through organisational changes, delivering a high-performance procurement solution.
Our solution
Amdaris, an Insight company partnered with the client over a three-year period, providing development, quality assurance (QA), product management, and delivery expertise. Despite changes in the client’s leadership and competition from other vendors, Amdaris, an Insight company remained a consistent and reliable technology partner.
- Platform Enhancements
- Financial & Procurement Feature Expansion
- Seamless User Migration
- Scalability & Performance Optimisation
Benefits and outcomes
The collaboration between Amdaris, an Insight company and the client delivered transformative results, strengthening the platform’s performance, security, and usability:
- Increased Transaction Efficiency – Procurement processes were significantly accelerated, improving buyer-supplier matching speed.
- ISO 27001 Certification Achieved – The enhanced security measures ensured compliance with strict government regulations.
- Consistent Partnership - Despite leadership changes within the client’s organisation, Amdaris, an Insight company maintained a trusted and stable presence.
- User Base Growth – The 4,900% increase in platform users demonstrated high adoption and effectiveness.
These achievements reinforced Amdaris, an Insight company’ role as a strategic technology partner, ensuring long-term success for the client’s procurement operations.
By Insight Editor / 14 Oct 2026 / Topics: Application development , Digital transformation
