There’s an Emergency in the Blue Lights Sector

There are more threats to your sector than ever. So you might have to change the way you work.

There’s extra pressure on your services. You need to be able to do more without extra resources.

The economy needs to grow, and grow clean. There’s pressure on you to be green.

People, goods, services, and jobs are all more mobile. Your services need to be able to keep up. 

Delivering better services requires working with data but GDPR governs what you can do.

More and More, Less and Less.

There are typically 10.7 million calls and NHS 111 transfers to the ambulance service in England each year

6.6 million incidents resulted in face-to-face attendance by the albulance service in England in 2017

Nearly 90% of all chief fire officers (CFOs) say further cuts in front-line positions are inevitable

Your First Responders

Working in the field, your people never know what the day will bring. But they do know it’ll be busy.

Harry the Police Officer

Harry works for the local police force. He’s often out and about, and gets involved in lots of different cases.

He needs the right tools to help him:

  • Capture statements and evidence, including witness signatures, from anywhere
  • Stay connected, even without Wi-Fi
  • Fill in forms and keep people in the loop.
  • Instantly access powerful information to aid in his investigations.

Ellen the Ambulance Attendant

Ellen’s a first respondent with the ambulance service. That means she’s often on call and making sure people’s lives aren’t at risk.

She needs the right tools to help her:

  • Document events outside, in houses, or in ambulances
  • Share reports, images, and medical records even without Wi-Fi
  • Keep the device protected in tricky conditions
  • Have two-way communication in case of complications

Samuel the Firefighter

Firefighter Samuel puts his life on the line every day. And he makes sure other people’s lives aren’t also at risk.

He needs the right tools to help him:

  • Report and document fires and other emergencies
  • Work in dangerous environments with unreliable communications
  • Share photos and videos, from wherever he is
  • See diagrams and schematics of buildings.

Ellen, Harry, and Samuel – winning in the field

Emergency services can get the job done with the Microsoft Surface Go running Microsoft 365. Even in the toughest circumstances, they can:

  • Access vital information from nearly anywhere, easily. Surface makes it simple with its advanced long-term evolution LTE connectivity
  • Stay mobile by taking notes in the field with the Surface Pen. There’s no need to carry stacks of paper
  • Capture quality photos and videos with Surface Go’s high-definition front and rear-facing cameras. Then, mark them up instantly with the Surface Pen
  • Transfer notes from Microsoft 365 apps to legacy software with ease
  • Protect their Surface Go – all they need do is add tough, durable third-party cases
  • Do more, with all-day battery life. No worries about finding a power source
  • Work and collaborate from wherever, via Teams, Skype for Business, Outlook Office coauthoring, and OneDrive document sharing

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Your Desk-Based Team

Working in the office, your people need reliable technology that will help them do their very best work, easily and efficiently.

John the Executive Assistant

John supports the chief constable at a busy police station. He has to make things happen, fast, so needs devices that will help him.

He needs the right tools to help him:

  • Work at his desk, around the building, and on the move
  • Move between documents to find the information he needs
  • Manage schedules and plan meetings on the fly
  • Keep remain calm and cool under pressure

John – Winning at the station

John goes wherever he’s needed. Wherever that is, he can carry on working seamlessly with Surface Go and Microsoft 365. And he can:

  • Work the way he wants, wherever he wants, via versatile work modes and a detachable keyboard
  • Make crystal-clear calls. Surface with Microsoft 365 includes Skype for Business integration and professional microphone arrays
  • Link to critical displays and peripherals with one point of connection to the Surface Dock
  • Get together with colleagues in real time. Office coauthoring, OneDrive document sharing, and Surface Pen make it easy

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Mary the Call Handler

Mary’s a medical dispatcher. She handles emergency calls and gives people lifesaving information on a daily basis.

She needs the right tools to help her:

  • Access and talk callers through emergency procedures
  • Work calmly and accurately under pressure
  • Log patient data securely,  in a way that meets compliance
  • Stay comfortable on long shifts by switching between modes

Mary – Winning in the call centre

Mary can work quickly and confidently under pressure with Surface Pro 6 and Microsoft 365. She can:

  • Rely on the Surface 8th generation Intel® Core™ processors for performance and speed in critical situations
  • Take notes while multitasking, with the intuitive Surface Pen
  • Ask Cortana to help with tasks so she can save time and effort
  • Stay comfortable on busy days thanks to the Surface adjustable laptop, studio, and tablet modes
  • Keep data safe with the Surface advanced security features

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Naomi the Station Manager

Naomi’s a leader. She has to give people inside and outside her teams confidence in her – and deliver.

She needs the right tools to help her:

  • Keep her department successful and healthy
  • Take charge at larger incidents, and develop her team’s skills
  • Allocate tasks , from wherever she is
  • Present her department in a positive light

Naomi – Winning from above

Naomi can inspire and lead her people, and get her own work done, with Surface Book 2 and Microsoft 365. She can:

  • Easily approve documents and give feedback with Office collaboration features, the Surface Pen, and the Surface Precision Mouse
  • Make meetings feel as though they’re personal, thanks to the Surface 1080p HD cameras, advanced mics, and Dolby® Audio™ speakers
  • Run complex analysis on the latest-generation quad-core Intel® Core™ i7 processors
  • See incident photos in vibrant detail with the 13.5” PixelSense display’s seven million pixels
  • Access documents, wherever she is, thanks to seamless file synchronisation from OneDrive
  • Present effectively with 3D and Mixed Reality content, and the most powerful graphics performance in the Surface family
  • Manage and protect company data with the latest security features from Windows 10

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Is Microsoft right for you?

For more information about any of the products or services that Microsoft offers, please contact us and a member of our team will be happy to help.

Talk to a Specialist